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Imagine You Are The Head Nurse In A Busy Veterinary Practice Which Has A High Tu

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Imagine you are the head nurse in a busy veterinary practice which has a high turnover of new staff.

Explain the clinic policies and procedures covering the admission and discharge of animals.

Ensure you consider the following points.

• How routine enquiries are to be answered.

• How client enquiries should be conveyed to the veterinarian and answers provided to the client.

• How to recognise an emergency situation and the action which should be taken.

• The details to be collected for a routine admission.

• The procedures for a routine discharge including any homecare instructions and cleaning and preparation of the patient.

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